Privacy Policy

Effective Date: May 14, 2025
Website: www.kathirkulacrafts.com
Business Name: Kathirkula Crafts
Contact: girijaradhakrishna11@gmail.com | +91 8281071629

At Kathirkula Crafts, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website and services.

1. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, phone number, email address, shipping/billing address.
Order Information: Details related to your purchases and order history.
Payment Information: We use secure payment gateways. We do not store your credit/debit card or UPI details.
Browsing Data: IP address, browser type, device information, pages visited, and interaction data.

2. How We Use Your Information

We use your information to:

Process and deliver orders
Respond to inquiries and support requests
Improve our website and customer experience
Send order updates, promotional emails, and newsletters (you can opt out anytime)
Maintain transaction and communication records for legal and business purposes

3. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, alteration, or loss. All transactions are secured using industry-standard encryption technologies (SSL).

4. Sharing Your Information

We do not sell or rent your personal information. We may share data only in the following circumstances:

With trusted third-party service providers (e.g., delivery partners, payment processors) for fulfilling services
If required by law or governmental authority
To protect our rights or enforce our Terms & Conditions

5. Cookies

Our website may use cookies to enhance user experience, track preferences, and analyze site traffic. You may choose to disable cookies in your browser settings; however, this may limit some features of the site.

6. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the content or privacy practices of these sites. We recommend reviewing their privacy policies separately.

7. Your Rights

You have the right to:

Access and update your personal data
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications

To make such requests, contact us at girijaradhakrishna11@gmail.com.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the site constitutes acceptance of the revised policy.